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Serhii Toropov

Help articles on Repair360 Back Office application

Repair360 Back Office

View and edit company information

Add company logo

Company Info

View inspections

See customer information, vehicle information, text and image notes, visual inspection, and list of services added to inspection

View inspection details

Find inspections by keywords or filter inspections by their details

Search inspections

Change inspection status from New to Approved

Approve an inspection

Generate print preview and print out inspections

Print an inspection

Print inspection supplements from your web browser

Print a supplement

Hide inspections that are no longer needed

Archive an inspection

Hide multiple inspections that are no longer needed

Archive multiple inspections

Restore archived inspections if you need them again

Unarchive an inspection

Restore multiple archived inspections if you need them again

Unarchive multiple inspections

Inspections

View invoices

See invoice information and details of invoices added to invoice

View invoice details

See text and image notes added to invoices and work orders

View invoice media

Change invoice status from New to Approved

Approve an invoice

Find invoices by keywords or filter invoices by their details

Search invoices

Change status of selected invoices from New to Approved

Approve multiple invoices

Change invoice status from Approved to New

Unapprove an invoice

Generate print preview and print our invoices

Print an invoice

Archive an invoice

Hide multiple invoices that are no longer needed

Archive multiple invoices

Restore archived invoices if you need them again

Unarchive an invoice

Restore multiple archived invoices if you need them again

Unarchive multiple invoices

Mark invoices as void to cancel incomplete or incorrect invoices

Void an invoice

Retrieve void invoices that you accidentally voided

Unvoid an invoice

Mark multiple invoices as void to cancel incomplete or incorrect invoices

Void multiple invoices

Retrieve multiple void invoices that you accidentally voided

Unvoid multiple invoices

Invoices

Manage service requests

View service requests

Service Requests

View services

Add a service

Change service name, type, description, and price

Edit a service

Change the order in which services are displayed in mobile app

Reorder services

Remove a service from the list of services

Delete a service

Find services by keywords or filter services by their details

Search services

Enter appropriate settings while adding or editing labor services

Configure labor services

Enter appropriate settings while adding or editing parts services

Configure parts services

Services

View users

Add a user

Find users by keywords or filter users by their details

Search users

Change user's first name, last name, and access to Back Office

Edit a user

Send an email invitation with the Back Office link to users that ignored or didn't get initial invitation

Re-send Back Office user invitation

Users

Archive a client

Set effective date and price for client services

Clients

Add quick notes

Edit quick notes

Delete quick notes

Change the order in which quick notes are displayed in mobile app

Reorder quick notes

Quick Notes

View repair orders

View repair order details

Find repair orders by keywords or use advanced search

Search for repair orders

Find repair orders that are in a particular phase

Filter repair orders by phase

Find repair orders that are in a particular department

Filter repair orders by department

Find repair orders with specific tasks in specific statuses

Filter repair orders by tasks

Filter repair orders by ‘Has This Text’

Use advanced search to save named filters and then apply saved filters in one click

Save a search for repair orders

Show the earliest started repair orders at the top of the list

Sort repair orders by start date

Show repair orders with the oldest target date at the top of the list

Sort repair orders by target date

Delete a saved search

See and enter text notes in repair orders

Add notes to a repair order

Change repair order stock number

Change repair order RO number

Change repair order PO number

Select the color of the repair order flag

Set repair order flag

Set repair order priority

Edit the target date and time of repair orders

Change repair order target date and time

Change repair order status

Select another department for repair orders

Change repair order department

Close a repair order

View repair order log

Reassign repair order to another technician

Change repair order technician

Print a repair order

Approve repair order services

Add services to repair orders

Start and stop the clocks for repair order services and tasks

Select the appropriate status for repair order services

Update status of repair order services

Get MOTOR estimated labor times for repair order services

Specify how much your vendors get paid per service

Set vendor price for repair order services

Add tasks to repair orders

Change technicians assigned to repair order tasks

Enter text notes to parts added to repair orders

Add notes to repair order parts

Set the Completed status for repair order phases and their services

Complete repair order phases

Repair Problems Reporting

Repair Orders

View repair orders with parts

Search for repair orders with parts

Filter repair orders with parts

Filter repair orders without parts

Use saved searches for repair orders with parts

Use pinned saved searches for repair orders with parts

Add parts and labor to a repair order

Delete parts and labor from a repair order

Delete multiple parts from a repair order

Add labor to repair order parts

Edit other labor added to a repair order

Edit labor linked to a repair order part

Add notes to a repair order part

Set status of a repair order part

Update price and quantity of a repair order part

Set ETA of a repair order part

Update OEM# of repair order part

Change provider of a repair order part

Update vendor price of a repair order part

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Manage repair order parts with labor credits

Order repair order parts from suppliers

Order repair order parts from generic part providers

PartsTech Signup Guide

Parts Management

Time Report

Completed Vehicle Product Report

Reports

Markups (Overview)

Enable 'Markups' add-on

Set 'Markups' permissions

Enter 'Markups' settings

Add markups

Edit markups

Delete markups

Default markups

Custom markups

Markups

Roles Overview

Global Roles

View roles

Search for roles

Add new roles

Edit roles

Delete roles

Set up role access to the Back Office resources

Set up role access to the mobile app resources

View role audit log

Assign users to roles

Roles

Set up integration with QuickBooks Online

Turn on QuickBooks Online integration

Export invoices from Back Office and get them automatically imported into QuickBooks Online

Repair360 Back Office

Log in to Back Office

Company Info

Inspections

Invoices

Service Requests

Services

Users

Clients

Quick Notes

Repair Orders

Parts Management

Reports

Markups

Roles

Features

Service Contracts

Scheduled Maintenance

Parts Inventory

Vehicle Inventory

Mobile App Settings

Vendor Connect

Catalogs

Labor Skills

Repair Bundle