ReconPro Classic Mobile App

Mobile app overview

Learn how to navigate ReconPro mobile app

Written by Serhii Toropov
Updated over a week ago

Supported devices

Written by Serhii Toropov
Updated over a week ago

Install mobile app

Find, download, and install ReconPro mobile app

Written by Serhii Toropov
Updated over a week ago

Log in to mobile app

Access ReconPro with the employee account that you previously created in the Back Office application

Written by Serhii Toropov
Updated over a week ago

Register device

Enter registration code for ReconPro on your mobile device

Written by Serhii Toropov
Updated over a week ago

Home menu items

Written by Serhii Toropov
Updated over a week ago

Update ReconPro

Written by Serhii Toropov
Updated over a week ago

Update the main database

Learn how to download the most up-to-date database from Back Office to mobile app

Written by Serhii Toropov
Updated over a week ago

Add a customer

Create retail customer profiles in mobile app

Written by Serhii Toropov
Updated over a week ago

Edit a customer

Written by Serhii Toropov
Updated over a week ago

Add a customer's contact

Written by Serhii Toropov
Updated over a week ago

Select customer mode

Written by Serhii Toropov
Updated over a week ago

Create an inspection

Create a new inspection, enter vehicle details and claim information, specify detected damages and necessary services, etc.

Written by Serhii Toropov
Updated over a week ago

Edit an inspection

Written by Serhii Toropov
Updated over a week ago

Approve or decline an inspection

Written by Serhii Toropov
Updated over a week ago

Approve or decline all selected inspections

Written by Serhii Toropov
Updated over a week ago

Email an inspection

Send an inspection to customer by email

Written by Serhii Toropov
Updated over a week ago

Change inspection customer

Written by Serhii Toropov
Updated over a week ago

Copy inspections

Written by Serhii Toropov
Updated over a week ago

Capture video and photo for inspection notes

Written by Serhii Toropov
Updated over a week ago

Use flash while taking pictures

Written by Serhii Toropov
Updated over a week ago

Use zoom while making pictures or recording video notes

Written by Serhii Toropov
Updated over a week ago

Send an inspection by email or fax

Written by Serhii Toropov
Updated over a week ago

Send multiple inspections by email

Written by Serhii Toropov
Updated over a week ago

Edit service expenses in inspections

Written by Serhii Toropov
Updated over a week ago

Inspection Approval Threshold

Written by Serhii Toropov
Updated over a week ago

Inspection icons meaning

Written by Serhii Toropov
Updated over a week ago

View damages as a list on the Visual screen of inspections

Written by Serhii Toropov
Updated over a week ago

View inspections assigned to teams in the same area

Written by Serhii Toropov
Updated over a week ago

Auto-calculating supplements for new inspections

Written by Serhii Toropov
Updated over a week ago

Lot Walk

Written by Serhii Toropov
Updated over a week ago

Create a work order

Create a new work order from scratch and from existing inspection

Written by Serhii Toropov
Updated over a week ago

Edit a work order

Written by Serhii Toropov
Updated over a week ago

Save work orders as draft or final

Written by Serhii Toropov
Updated over a week ago

Email a work order

Send a work order to customer by email

Written by Serhii Toropov
Updated over a week ago

Send a work order by fax

Written by Serhii Toropov
Updated over a week ago

Send multiple work orders by email or fax

Written by Serhii Toropov
Updated over a week ago

Print work orders

Written by Serhii Toropov
Updated over a week ago

Approve a work order

Written by Serhii Toropov
Updated over a week ago

Approve multiple work orders

Written by Serhii Toropov
Updated over a week ago

Approve multiple work orders on the My Work Orders screen

Written by Serhii Toropov
Updated over a week ago

Set named filters for team work orders

Written by Serhii Toropov
Updated over a week ago

Create an invoice from a work order

Written by Serhii Toropov
Updated over a week ago

Create an invoice from multiple work orders

Written by Serhii Toropov
Updated over a week ago

Create separate invoices from multiple work orders in mobile app

Written by Serhii Toropov
Updated over a week ago

Change the status of monitored work orders

Written by Serhii Toropov
Updated over a week ago

Assign technician to phase services of monitored work orders

Written by Serhii Toropov
Updated over a week ago

Turn on notifications of existing work orders with the same VIN

Written by Serhii Toropov
Updated over a week ago

Add, edit, and delete services of team work order based on employee role

Written by Serhii Toropov
Updated over a week ago

Update your work order pictures

Written by Serhii Toropov
Updated over a week ago

View assigned services on the Team Work Orders screen

Written by Serhii Toropov
Updated over a week ago

Work Order Icons Meaning

Written by Serhii Toropov
Updated over a week ago

Time-limited editing of team work orders

Written by Serhii Toropov
Updated over a week ago

Condition-dependent color of work order status icons

Written by Serhii Toropov
Updated over a week ago

Allow selecting a repair location on the Vehicle screen for work orders

Written by Serhii Toropov
Updated over a week ago

Create an invoice

Create a new invoice from work orders

Written by Serhii Toropov
Updated over a week ago

Edit an invoice

Written by Serhii Toropov
Updated over a week ago

Approve an invoice

Written by Serhii Toropov
Updated over a week ago

Email an invoice

Send an invoice to customer by email

Written by Serhii Toropov
Updated over a week ago

Invoice icons meaning

Written by Serhii Toropov
Updated over a week ago

Change customer for existing invoices

Written by Serhii Toropov
Updated over a week ago

Edit final invoices

Written by Serhii Toropov
Updated over a week ago

Print multiple invoices

Written by Serhii Toropov
Updated over a week ago

Filter your invoices by status

Written by Serhii Toropov
Updated over a week ago

Showing invoice approval disclaimer automatically or optionally

Written by Serhii Toropov
Updated over a week ago

Service request icons meaning

Written by Serhii Toropov
Updated over a week ago

Create service requests

Written by Serhii Toropov
Updated over a week ago

Service request workflow

Written by Serhii Toropov
Updated over a week ago

Add notes to services in service requests

Written by Serhii Toropov
Updated over a week ago

Access order monitor from service requests

Written by Serhii Toropov
Updated over a week ago

View information on vehicle recalls in service requests

Written by Serhii Toropov
Updated over a week ago

View service requests assigned to teams in the same area

Written by Serhii Toropov
Updated over a week ago

Split service request appointment time between multiple technicians

Written by Serhii Toropov
Updated over a week ago

Duplicate checking for service requests

Written by Serhii Toropov
Updated over a week ago

Set named filters for service requests

Written by Serhii Toropov
Updated over a week ago

Add services

Select services on the Services screen of service requests, inspections, and work orders

Written by Serhii Toropov
Updated over a week ago

Parts and labor bundle

Written by Serhii Toropov
Updated over a week ago

Auto-copying vehicle parts from parent service to question answer service

Written by Serhii Toropov
Updated over a week ago

Select OEM number for part services

Written by Serhii Toropov
Updated over a week ago

Area price and team price for services

Written by Serhii Toropov
Updated over a week ago

Generic Services

Written by Serhii Toropov
Updated over a week ago

Resend data to Back Office

Written by Serhii Toropov
Updated over a week ago

Report an issue from mobile device

Written by Serhii Toropov
Updated over a week ago

Turn on checking VIN duplicates in inspections

Avoid creating duplicate inspections by getting a warning message about existing inspections created for the same vehicle

Written by Serhii Toropov
Updated over a week ago

Paint Codes

Written by Serhii Toropov
Updated over a week ago

Quick Actions

Written by Serhii Toropov
Updated over a week ago

Conventional Repair

Written by Serhii Toropov
Updated over a week ago

The application crashes while taking a picture

Written by Serhii Toropov
Updated over a week ago

What to do when the VIN is scanned or decoded incorrectly

Written by Serhii Toropov
Updated over a week ago

Warning message: The user explicitly denied access to contact data for the application

Written by Serhii Toropov
Updated over a week ago