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ReconPro Classic Mobile App
ReconPro Classic Mobile App
Help articles on ReconPro Classic mobile app for iOS devices
90 articles in this collection
Written by
Serhii Toropov
Overview
Mobile app overview
Learn how to navigate ReconPro mobile app
Written by
Serhii Toropov
Updated over a week ago
Supported devices
Written by
Serhii Toropov
Updated over a week ago
Install mobile app
Find, download, and install ReconPro mobile app
Written by
Serhii Toropov
Updated over a week ago
Log in to mobile app
Access ReconPro with the employee account that you previously created in the Back Office application
Written by
Serhii Toropov
Updated over a week ago
Register device
Enter registration code for ReconPro on your mobile device
Written by
Serhii Toropov
Updated over a week ago
Home menu items
Written by
Serhii Toropov
Updated over a week ago
Update ReconPro
Written by
Serhii Toropov
Updated over a week ago
Update the main database
Learn how to download the most up-to-date database from Back Office to mobile app
Written by
Serhii Toropov
Updated over a week ago
Customers
Add a customer
Create retail customer profiles in mobile app
Written by
Serhii Toropov
Updated over a week ago
Edit a customer
Written by
Serhii Toropov
Updated over a week ago
Add a customer contact
Written by
Serhii Toropov
Updated over a week ago
Select customer mode
Written by
Serhii Toropov
Updated over a week ago
Inspections
Create an inspection
Create a new inspection, enter vehicle details and claim information, specify detected damages and necessary services, etc.
Written by
Serhii Toropov
Updated over a week ago
Edit an inspection
Written by
Serhii Toropov
Updated over a week ago
Approve or decline an inspection
Written by
Serhii Toropov
Updated over a week ago
Approve or decline all selected inspections
Written by
Serhii Toropov
Updated over a week ago
Email an inspection
Send an inspection to customer by email
Written by
Serhii Toropov
Updated over a week ago
Change inspection customer
Written by
Serhii Toropov
Updated over a week ago
Copy inspections
Written by
Serhii Toropov
Updated over a week ago
Capture video and photo for inspection notes
Written by
Serhii Toropov
Updated over a week ago
Use flash while taking pictures
Written by
Serhii Toropov
Updated over a week ago
Use zoom while making pictures or recording video notes
Written by
Serhii Toropov
Updated over a week ago
Send an inspection by email or fax
Written by
Serhii Toropov
Updated over a week ago
Send multiple inspections by email
Written by
Serhii Toropov
Updated over a week ago
Edit service expenses in inspections
Written by
Serhii Toropov
Updated over a week ago
Inspection Approval Threshold
Written by
Serhii Toropov
Updated over a week ago
Inspection icons meaning
Written by
Serhii Toropov
Updated over a week ago
View damages as a list on the Visual screen of inspections
Written by
Serhii Toropov
Updated over a week ago
View inspections assigned to teams in the same area
Written by
Serhii Toropov
Updated over a week ago
Auto-calculating supplements for new inspections
Written by
Serhii Toropov
Updated over a week ago
Lot Walk
Written by
Serhii Toropov
Updated over a week ago
Work Orders
Create a work order
Create a new work order from scratch and from existing inspection
Written by
Serhii Toropov
Updated over a week ago
Edit a work order
Written by
Serhii Toropov
Updated over a week ago
Save work orders as draft or final
Written by
Serhii Toropov
Updated over a week ago
Email a work order
Send a work order to customer by email
Written by
Serhii Toropov
Updated over a week ago
Send a work order by fax
Written by
Serhii Toropov
Updated over a week ago
Send multiple work orders by email or fax
Written by
Serhii Toropov
Updated over a week ago
Print work orders
Written by
Serhii Toropov
Updated over a week ago
Approve a work order
Written by
Serhii Toropov
Updated over a week ago
Approve multiple work orders
Written by
Serhii Toropov
Updated over a week ago
Approve multiple work orders on the My Work Orders screen
Written by
Serhii Toropov
Updated over a week ago
Set named filters for team work orders
Written by
Serhii Toropov
Updated over a week ago
Create an invoice from a work order
Written by
Serhii Toropov
Updated over a week ago
Create an invoice from multiple work orders
Written by
Serhii Toropov
Updated over a week ago
Create separate invoices from multiple work orders in mobile app
Written by
Serhii Toropov
Updated over a week ago
Change the status of monitored work orders
Written by
Serhii Toropov
Updated over a week ago
Assign technician to phase services of monitored work orders
Written by
Serhii Toropov
Updated over a week ago
Turn on notifications of existing work orders with the same VIN
Written by
Serhii Toropov
Updated over a week ago
Add, edit, and delete services of team work order based on employee role
Written by
Serhii Toropov
Updated over a week ago
Update your work order pictures
Written by
Serhii Toropov
Updated over a week ago
View assigned services on the Team Work Orders screen
Written by
Serhii Toropov
Updated over a week ago
Work Order Icons Meaning
Written by
Serhii Toropov
Updated over a week ago
Time-limited editing of team work orders
Written by
Serhii Toropov
Updated over a week ago
Condition-dependent color of work order status icons
Written by
Serhii Toropov
Updated over a week ago
Allow selecting a repair location on the Vehicle screen for work orders
Written by
Serhii Toropov
Updated over a week ago
Invoices
Create an invoice
Create a new invoice from work orders
Written by
Serhii Toropov
Updated over a week ago
Edit an invoice
Written by
Serhii Toropov
Updated over a week ago
Approve an invoice
Written by
Serhii Toropov
Updated over a week ago
Email an invoice
Send an invoice to customer by email
Written by
Serhii Toropov
Updated over a week ago
Invoice icons meaning
Written by
Serhii Toropov
Updated over a week ago
Change customer for existing invoices
Written by
Serhii Toropov
Updated over a week ago
Edit final invoices
Written by
Serhii Toropov
Updated over a week ago
Print multiple invoices
Written by
Serhii Toropov
Updated over a week ago
Filter your invoices by status
Written by
Serhii Toropov
Updated over a week ago
Showing invoice approval disclaimer automatically or optionally
Written by
Serhii Toropov
Updated over a week ago
Service Requests
Service request icons meaning
Written by
Serhii Toropov
Updated over a week ago
Create service requests
Written by
Serhii Toropov
Updated over a week ago
Service request workflow
Written by
Serhii Toropov
Updated over a week ago
Add notes to services in service requests
Written by
Serhii Toropov
Updated over a week ago
Access order monitor from service requests
Written by
Serhii Toropov
Updated over a week ago
View information on vehicle recalls in service requests
Written by
Serhii Toropov
Updated over a week ago
View service requests assigned to teams in the same area
Written by
Serhii Toropov
Updated over a week ago
Split service request appointment time between multiple technicians
Written by
Serhii Toropov
Updated over a week ago
Duplicate checking for service requests
Written by
Serhii Toropov
Updated over a week ago
Set named filters for service requests
Written by
Serhii Toropov
Updated over a week ago
Services
Add services
Select services on the Services screen of service requests, inspections, and work orders
Written by
Serhii Toropov
Updated over a week ago
Parts and labor bundle
Written by
Serhii Toropov
Updated over a week ago
Auto-copying vehicle parts from parent service to question answer service
Written by
Serhii Toropov
Updated over a week ago
Select OEM number for part services
Written by
Serhii Toropov
Updated over a week ago
Area price and team price for services
Written by
Serhii Toropov
Updated over a week ago
Generic Services
Written by
Serhii Toropov
Updated over a week ago
Status
Resend data to Back Office
Written by
Serhii Toropov
Updated over a week ago
Report an issue from mobile device
Written by
Serhii Toropov
Updated over a week ago
Settings
Turn on checking VIN duplicates in inspections
Avoid creating duplicate inspections by getting a warning message about existing inspections created for the same vehicle
Written by
Serhii Toropov
Updated over a week ago
Features
Paint Codes
Written by
Serhii Toropov
Updated over a week ago
Quick Actions
Written by
Serhii Toropov
Updated over a week ago
Conventional Repair
Written by
Serhii Toropov
Updated over a week ago
Troubleshooting
The application crashes while taking a picture
Written by
Serhii Toropov
Updated over a week ago
What to do when the VIN is scanned or decoded incorrectly
Written by
Serhii Toropov
Updated over a week ago
Warning message: The user explicitly denied access to contact data for the application
Written by
Serhii Toropov
Updated over a week ago