On the left side of each service request in the list you may see any of the following informational and status icons:
At least one inspection has been created from service request | |
At least one work order has been created from service request | |
Notes have been added to service request | |
Service request is in the Acceptance phase (acceptance is required), but it has not been accepted yet | |
Service request is in the Estimating phase (inspection is required), and there are no problems so far:
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Service request is in the Estimating phase (inspection is required), but there is one of the following problems:
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Service request is in the Work phase (work order is required), and there are no problems so far:
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Service request in the Delivery phase, and there are no problems so far because though the delivery has not been made yet, but service request is in the Delivery phase for less than 7 days, so there is time to make the delivery. | |
Service request in the Delivery phase, but there is one of the following problems:
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Service request is completed for one of the following reasons:
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