You can add text notes to services while creating and editing service requests.
Note You cannot add notes to parent services, and services with the Bundle or the Price Matrix price type.
On the Services screen, tap right arrow next to the appropriate service, and then on the Details screen, tap the Notes field.
On the Notes screen, tap the text box, type the text that you want, and then tap Save.
Tip If you want to add a quick note, tap the appropriate note in the list.
On the Details screen, tap Save.
Note Services with notes are marked with the Notes icon.