ReconPro Mobile App

Install mobile app

Find, download, and install ReconPro mobile app for Android devices

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Updated over a week ago

Mobile App Overview

Find out how ReconPro mobile app for Android and iOS devices looks and works in general

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Register device

Enter registration code for ReconPro on your mobile device or mobile devices of your team members

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Log in to the mobile app

Access ReconPro mobile app for Android and iOS devices with employee account created in the Back Office application

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Add a customer

Create the list of retail customers in mobile app

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Create a customer from a device contact

Add new customers by getting contact information from your device

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Edit a customer

Change customer's name, type, and contact details

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Set a default customer

Set one of your customers as default

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Search for customers

Find customers by their name, address, email, and phone number

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Add customer contacts

Add multiple contacts to wholesale customers

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Edit customer contacts

Make changes to contacts added to wholesale customers

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Select customer mode

Switch between Retail and Wholesale modes to create inspections and work orders either for retail customers or wholesale customers

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Create an inspection

Learn how to create inspections

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Edit an inspection

Change inspection details, vehicle information, services price and quantity

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Lot Walk

Add and approve multiple inspections on a single screen in a quick and simple way

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Save inspections as draft or final

Create draft inspections with empty required fields or final inspections that cannot be saved until required fields are empty

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Add inspection notes and photos

Enter text notes, take and attach pictures to inspections

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Get inspection approval

Get customer’s signature as approval of your estimate

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Get inspection approval service by service

Get customer's approval for each service in your estimate

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Line-level approval of an inspection

Approve an inspection on a service-by-service basis

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Line-level approval of multiple inspections

Approve multiple inspections on an inspection-by-inspection and a service-by-service basis

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Change inspection customer

Select another customer for existing inspections

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Email an inspection

Send inspections to customers by email

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Search for inspections

Find inspections by number, customer name, and vehicle information

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Filter inspections

Apply common or named filters to inspections

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Answer inspection questions

Answer inspection questions from the question form assigned to the inspection type

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Answer inspection questions with assigned services

Select question answers that automatically add assigned services to inspections

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View and share an inspection

Generate inspection preview and use available sharing options on your device to print, send, or save inspection as a PDF file

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Archive an inspection

Hide inspections that are no longer needed

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Archive multiple inspections

Hide multiple inspections that are no longer needed

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Create a work order from an inspection

Сreate a new work order by converting an existing inspection

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Create work orders from multiple inspections

Select multiple approved inspections, and then create work orders from selected inspections in one tap

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Add a supplement

Add inspection supplements that require customer approval

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Email a supplement

Send inspection supplements by email to customers for approval

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View a supplement

Generate preview of inspection supplement report

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Add labor time services to inspections

Add labor time services to inspections and get actual labor time automatically calculated for particular panels and parts

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Add parts services to inspections

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

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Refresh inspection pictures

Update pictures attached to inspections by downloading them from Back Office

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Edit a work order

Change work order details, vehicle information, services price and quantity

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Create a work order

Create a new work order from scratch

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Add work order notes and photos

Enter text notes, take and attach pictures to work orders

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Save work orders as draft or final

Create draft work orders with empty required fields or final work orders that cannot be saved until required fields are empty

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Create an invoice from a work order

Add new invoices based on existing work orders

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Create an invoice from multiple work orders

Add an invoice that contains multiple work orders created for the same customer

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Search work orders

Find work orders by number, customer name, and vehicle information

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Filter work orders

Apply common filters to work orders

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Change work order customer

Select another customer for existing work orders

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Add labor time services to work orders

Add labor time services to work orders and get actual labor time automatically calculated for particular panels and parts

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Updated over a week ago

Add parts services to work orders

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

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Approve a work order

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Refresh work order pictures

Update pictures attached to work orders by downloading them from Back Office

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Monitor work orders

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Split work between multiple technicians

Assign multiple technicians to work orders and services with an even or an uneven work split

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View and share work order printout

Generate work order preview and use available sharing options on your device to print, send, or save work order as a PDF file

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Create work orders which type blocks identical VIN

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Create work orders which type blocks identical services

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Delete a work order

Remove work orders that are no longer needed

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Create an invoice

Create new invoices from existing work orders

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Edit a draft invoice

Change invoice PO# and date; edit, attach and detach work orders

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Attach and detach work orders in draft invoices

Add and remove work orders in the draft invoices

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Add invoice notes and photos

Enter text notes, take and attach pictures to invoices

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Change invoice PO#

Add or edit PO number in existing invoices

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Change invoice customer

Select another customer for existing invoice

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View an invoice

Generate invoice preview and save invoice as a PDF file

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Email an invoice

Send invoices to customers by email

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Search invoices

Find invoices by number, PO#, customer name, and vehicle information

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Filter invoices

Apply common filters to invoices

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Get invoice approval

Take customer’s signature as approval for your invoice

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Pay an invoice

Make invoice payments by credit card

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Get approval for multiple invoices

Select multiple invoices and get customer approval

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Apply Cash/Check payment to invoices

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Apply PO/RO payment to invoices

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Void an invoice

Mark invoices as void to cancel incomplete or incorrect invoices

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View service requests

See the list of service requests

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Search service requests

Find service requests by keywords

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Filter service requests

Set filters to find service requests

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Create inspections from service requests

Create a new inspection from an existing service request

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Create work orders from service requests

Create a new work order from an existing service request

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Checking for service request duplicates

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View repair orders

See the list of repair orders

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Select repair location

Switch between different repair locations

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Search repair orders

Find repair orders by keywords

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Filter repair orders

Set filters to find repair orders

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Add notes to a repair order

Enter text notes, select quick notes, take and attach pictures to repair orders

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Assign technician to repair order active phase

Change technician assigned to the active phase of repair orders

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Assign multiple technicians to one or multiple repair order services

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Change repair order status

Select the status of repair orders

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Change repair order department

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Add services to repair orders

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Edit services in repair orders

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Reset the start date of repair order phases and services

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Manage repair order parts

Change the status of parts added to repair order

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Report and resolve repair problems

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Conventional Repair

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Generic Services

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Turn on manual send

Enable manual sending of outgoing messages

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View status

See the application version, device license, and update dates

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Resend data to Back Office

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Update application data

Download the latest version of the main database

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Update VIN data

Download the latest version of the VIN database

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Updated over a week ago

I see a blank white screen when I open the app

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Updated over a week ago