ReconPro Mobile App

Install mobile app

Find, download, and install ReconPro mobile app for Android devices

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Updated over a week ago

Mobile App Overview

Find out how ReconPro mobile app for Android and iOS devices looks and works in general

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Register device

Enter registration code for ReconPro on your mobile device or mobile devices of your team members

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Log in to the mobile app

Access ReconPro mobile app for Android and iOS devices with employee account created in the Back Office application

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Add a customer

Create the list of retail customers in mobile app

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Create a customer from a device contact

Add new customers by getting contact information from your device

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Edit a customer

Change customer's name, type, and contact details

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Set a default customer

Set one of your customers as default

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Search for customers

Find customers by their name, address, email, and phone number

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Add customer contacts

Add multiple contacts to wholesale customers

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Edit customer contacts

Make changes to contacts added to wholesale customers

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Select customer mode

Switch between Retail and Wholesale modes to create inspections and work orders either for retail customers or wholesale customers

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Create an inspection

Learn how to create inspections

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Edit an inspection

Change inspection details, vehicle information, services price and quantity

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Lot Walk

Add and approve multiple inspections on a single screen in a quick and simple way

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Save inspections as draft or final

Create draft inspections with empty required fields or final inspections that cannot be saved until required fields are empty

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Add inspection notes and photos

Enter text notes, take and attach pictures to inspections

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Get inspection approval

Get customer’s signature as approval of your estimate

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Get inspection approval service by service

Get customer's approval for each service in your estimate

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Line-level approval of an inspection

Approve an inspection on a service-by-service basis

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Line-level approval of multiple inspections

Approve multiple inspections on an inspection-by-inspection and a service-by-service basis

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Change inspection customer

Select another customer for existing inspections

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Email an inspection

Send inspections to customers by email

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Search for inspections

Find inspections by number, customer name, and vehicle information

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Filter inspections

Apply common or named filters to inspections

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Answer inspection questions

Answer inspection questions from the question form assigned to the inspection type

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Answer inspection questions with assigned services

Select question answers that automatically add assigned services to inspections

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View and share an inspection

Generate inspection preview and use available sharing options on your device to print, send, or save inspection as a PDF file

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Archive an inspection

Hide inspections that are no longer needed

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Archive multiple inspections

Hide multiple inspections that are no longer needed

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Create a work order from an inspection

Сreate a new work order by converting an existing inspection

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Create work orders from multiple inspections

Select multiple approved inspections, and then create work orders from selected inspections in one tap

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Add a supplement

Add inspection supplements that require customer approval

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Email a supplement

Send inspection supplements by email to customers for approval

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View a supplement

Generate preview of inspection supplement report

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Add labor time services to inspections

Add labor time services to inspections and get actual labor time automatically calculated for particular panels and parts

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Add parts services to inspections

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

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Refresh inspection pictures

Update pictures attached to inspections by downloading them from Back Office

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Edit a work order

Change work order details, vehicle information, services price and quantity

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Create a work order

Create a new work order from scratch

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Add work order notes and photos

Enter text notes, take and attach pictures to work orders

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Save work orders as draft or final

Create draft work orders with empty required fields or final work orders that cannot be saved until required fields are empty

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Create an invoice from a work order

Add new invoices based on existing work orders

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Create an invoice from multiple work orders

Add an invoice that contains multiple work orders created for the same customer

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Search work orders

Find work orders by number, customer name, and vehicle information

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Filter work orders

Apply common filters to work orders

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Change work order customer

Select another customer for existing work orders

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Add labor time services to work orders

Add labor time services to work orders and get actual labor time automatically calculated for particular panels and parts

Written by Serhii Toropov
Updated over a week ago

Add parts services to work orders

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

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Updated over a week ago

Approve a work order

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Refresh work order pictures

Update pictures attached to work orders by downloading them from Back Office

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Monitor work orders

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Split work between multiple technicians

Assign multiple technicians to work orders and services with an even or an uneven work split

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View and share work order printout

Generate work order preview and use available sharing options on your device to print, send, or save work order as a PDF file

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Create work orders which type blocks identical VIN

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Create work orders which type blocks identical services

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Delete a work order

Remove work orders that are no longer needed

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Create an invoice

Create new invoices from existing work orders

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Edit a draft invoice

Change invoice PO# and date; edit, attach and detach work orders

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Attach and detach work orders in draft invoices

Add and remove work orders in the draft invoices

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Add invoice notes and photos

Enter text notes, take and attach pictures to invoices

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Change invoice PO#

Add or edit PO number in existing invoices

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Change invoice customer

Select another customer for existing invoice

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View an invoice

Generate invoice preview and save invoice as a PDF file

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Email an invoice

Send invoices to customers by email

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Search invoices

Find invoices by number, PO#, customer name, and vehicle information

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Filter invoices

Apply common filters to invoices

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Get invoice approval

Take customer’s signature as approval for your invoice

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Pay an invoice

Make invoice payments by credit card

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Get approval for multiple invoices

Select multiple invoices and get customer approval

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Apply Cash/Check payment to invoices

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Apply PO/RO payment to invoices

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Void an invoice

Mark invoices as void to cancel incomplete or incorrect invoices

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View service requests

See the list of service requests

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Search service requests

Find service requests by keywords

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Filter service requests

Set filters to find service requests

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Create inspections from service requests

Create a new inspection from an existing service request

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Create work orders from service requests

Create a new work order from an existing service request

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View repair orders

See the list of repair orders

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Select repair location

Switch between different repair locations

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Search repair orders

Find repair orders by keywords

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Filter repair orders

Set filters to find repair orders

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Add notes to a repair order

Enter text notes, select quick notes, take and attach pictures to repair orders

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Assign technician to repair order active phase

Change technician assigned to the active phase of repair orders

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Change repair order status

Select the status of repair orders

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Change repair order department

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Add services to repair orders

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Edit services in repair orders

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Reset the start date of repair order phases and services

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Manage repair order parts

Change the status of parts added to repair order

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Report and resolve repair problems

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Conventional Repair

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Generic Services

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Turn on manual send

Enable manual sending of outgoing messages

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View status

See the application version, device license, and update dates

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Resend data to Back Office

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Update application data

Download the latest version of the main database

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Update VIN data

Download the latest version of the VIN database

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Updated over a week ago

I see a blank white screen when I open the app

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