ReconPro Mobile App

Mobile App Overview

Find out how ReconPro Starter mobile app for Android and iOS devices looks and works in general

Written by Serhii Toropov
Updated over a week ago

Install mobile app

Find, download, and install ReconPro mobile app for Android devices

Written by Serhii Toropov
Updated over a week ago

Register device

Enter registration code for ReconPro on your mobile device or mobile devices of your team members

Written by Serhii Toropov
Updated over a week ago

Log in to mobile app

Access ReconPro Starter mobile app for Android and iOS devices with employee account created in the Back Office application

Written by Serhii Toropov
Updated over a week ago

Add a customer

Create the list of retail customers in mobile app

Written by Serhii Toropov
Updated over a week ago

Create a customer from a device contact

Add new customers by getting contact information from your device

Written by Serhii Toropov
Updated over a week ago

Edit a customer

Change customer's name, type, and contact details

Written by Serhii Toropov
Updated over a week ago

Set a default customer

Set one of your customers as default

Written by Serhii Toropov
Updated over a week ago

Search for customers

Find customers by their name, address, email, and phone number

Written by Serhii Toropov
Updated over a week ago

Add customer contacts

Add multiple contacts to wholesale customers

Written by Serhii Toropov
Updated over a week ago

Edit customer contacts

Make changes to contacts added to wholesale customers

Written by Serhii Toropov
Updated over a week ago

Select customer mode

Switch between Retail and Wholesale modes to create inspections and work orders either for retail customers or wholesale customers

Written by Serhii Toropov
Updated over a week ago

Create an inspection

Create a new inspection, enter vehicle details and claim information, specify detected damages and necessary services, etc.

Written by Serhii Toropov
Updated over a week ago

Edit an inspection

Change inspection details, vehicle information, services price and quantity

Written by Serhii Toropov
Updated over a week ago

Lot Walk

Add and approve multiple inspections on a single screen in a quick and simple way

Written by Serhii Toropov
Updated over a week ago

Save inspections as draft or final

Create draft inspections with empty required fields or final inspections that cannot be saved until required fields are empty

Written by Serhii Toropov
Updated over a week ago

Add inspection notes and photos

Enter text notes, take and attach pictures to inspections

Written by Serhii Toropov
Updated over a week ago

Get inspection approval

Get customer’s signature as approval of your estimate

Written by Serhii Toropov
Updated over a week ago

Get inspection approval service by service

Get customer's approval for each service in your estimate

Written by Serhii Toropov
Updated over a week ago

Line-level approval of an inspection

Approve an inspection on a service-by-service basis

Written by Serhii Toropov
Updated over a week ago

Line-level approval of multiple inspections

Approve multiple inspections on an inspection-by-inspection and a service-by-service basis

Written by Serhii Toropov
Updated over a week ago

Change inspection customer

Select another customer for existing inspections

Written by Serhii Toropov
Updated over a week ago

Email an inspection

Send inspections to customers by email

Written by Serhii Toropov
Updated over a week ago

Search for inspections

Find inspections by number, customer name, and vehicle information

Written by Serhii Toropov
Updated over a week ago

Filter inspections

Apply common or named filters to inspections

Written by Serhii Toropov
Updated over a week ago

Answer inspection questions

Answer inspection questions from the question form assigned to the inspection type

Written by Serhii Toropov
Updated over a week ago

Answer inspection questions with assigned services

Select question answers that automatically add assigned services to inspections

Written by Serhii Toropov
Updated over a week ago

View and share an inspection

Generate inspection preview and use available sharing options on your device to print, send, or save inspection as a PDF file

Written by Serhii Toropov
Updated over a week ago

Archive an inspection

Hide inspections that are no longer needed

Written by Serhii Toropov
Updated over a week ago

Archive multiple inspections

Hide multiple inspections that are no longer needed

Written by Serhii Toropov
Updated over a week ago

Create a work order from an inspection

Сreate a new work order by converting an existing inspection

Written by Serhii Toropov
Updated over a week ago

Create work orders from multiple inspections

Select multiple approved inspections, and then create work orders from selected inspections in one tap

Written by Serhii Toropov
Updated over a week ago

Add a supplement

Add inspection supplements that require customer approval

Written by Serhii Toropov
Updated over a week ago

Email a supplement

Send inspection supplements by email to customers for approval

Written by Serhii Toropov
Updated over a week ago

View a supplement

Generate preview of inspection supplement report

Written by Serhii Toropov
Updated over a week ago

Add labor time services to inspections

Add labor time services to inspections and get actual labor time automatically calculated for particular panels and parts

Written by Serhii Toropov
Updated over a week ago

Add parts services to inspections

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

Written by Serhii Toropov
Updated over a week ago

Refresh inspection pictures

Update pictures attached to inspections by downloading them from Back Office

Written by Serhii Toropov
Updated over a week ago

Create a work order

Create a new work order from scratch

Written by Serhii Toropov
Updated over a week ago

Edit a work order

Change work order details, vehicle information, services price and quantity

Written by Serhii Toropov
Updated over a week ago

Save work orders as draft or final

Create draft work orders with empty required fields or final work orders that cannot be saved until required fields are empty

Written by Serhii Toropov
Updated over a week ago

Add work order notes and photos

Enter text notes, take and attach pictures to work orders

Written by Serhii Toropov
Updated over a week ago

Create an invoice from a work order

Add new invoices based on existing work orders

Written by Serhii Toropov
Updated over a week ago

Create an invoice from multiple work orders

Add an invoice that contains multiple work orders created for the same customer

Written by Serhii Toropov
Updated over a week ago

Search work orders

Find work orders by number, customer name, and vehicle information

Written by Serhii Toropov
Updated over a week ago

Filter work orders

Apply common filters to work orders

Written by Serhii Toropov
Updated over a week ago

Change work order customer

Select another customer for existing work orders

Written by Serhii Toropov
Updated over a week ago

Add labor time services to work orders

Add labor time services to work orders and get actual labor time automatically calculated for particular panels and parts

Written by Serhii Toropov
Updated over a week ago

Add parts services to work orders

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

Written by Serhii Toropov
Updated over a week ago

Approve a work order

Written by Serhii Toropov
Updated over a week ago

Refresh work order pictures

Update pictures attached to work orders by downloading them from Back Office

Written by Serhii Toropov
Updated over a week ago

Monitor work orders

Written by Serhii Toropov
Updated over a week ago

Split work between multiple technicians

Assign multiple technicians to work orders and services with an even or an uneven work split

Written by Serhii Toropov
Updated over a week ago

View and share work order printout

Generate work order preview and use available sharing options on your device to print, send, or save work order as a PDF file

Written by Serhii Toropov
Updated over a week ago

Create work orders which type blocks identical VIN

Written by Serhii Toropov
Updated over a week ago

Create work orders which type blocks identical services

Written by Serhii Toropov
Updated over a week ago

Delete a work order

Remove work orders that are no longer needed

Written by Serhii Toropov
Updated over a week ago

Create an invoice

Create a new invoice from work orders

Written by Serhii Toropov
Updated over a week ago

Edit a draft invoice

Change invoice PO# and date; edit, attach and detach work orders

Written by Serhii Toropov
Updated over a week ago

Attach and detach work orders in draft invoices

Add and remove work orders in the draft invoices

Written by Serhii Toropov
Updated over a week ago

Add invoice notes and photos

Enter text notes, take and attach pictures to invoices

Written by Serhii Toropov
Updated over a week ago

Change invoice PO#

Add or edit PO number in existing invoices

Written by Serhii Toropov
Updated over a week ago

Change invoice customer

Select another customer for existing invoice

Written by Serhii Toropov
Updated over a week ago

View an invoice

Generate invoice preview and save invoice as a PDF file

Written by Serhii Toropov
Updated over a week ago

Email an invoice

Send invoices to customers by email

Written by Serhii Toropov
Updated over a week ago

Search invoices

Find invoices by number, PO#, customer name, and vehicle information

Written by Serhii Toropov
Updated over a week ago

Filter invoices

Apply common filters to invoices

Written by Serhii Toropov
Updated over a week ago

Get invoice approval

Take customer’s signature as approval for your invoice

Written by Serhii Toropov
Updated over a week ago

Pay an invoice

Make invoice payments by credit card

Written by Serhii Toropov
Updated over a week ago

Get approval for multiple invoices

Select multiple invoices and get customer approval

Written by Serhii Toropov
Updated over a week ago

Apply Cash/Check payment to invoices

Written by Serhii Toropov
Updated over a week ago

Apply PO/RO payment to invoices

Written by Serhii Toropov
Updated over a week ago

Void an invoice

Mark invoices as void to cancel incomplete or incorrect invoices

Written by Serhii Toropov
Updated over a week ago

View service requests

See the list of service requests

Written by Serhii Toropov
Updated over a week ago

Search service requests

Find service requests by keywords

Written by Serhii Toropov
Updated over a week ago

Filter service requests

Set filters to find service requests

Written by Serhii Toropov
Updated over a week ago

Create inspections from service requests

Create a new inspection from an existing service request

Written by Serhii Toropov
Updated over a week ago

Create work orders from service requests

Create a new work order from an existing service request

Written by Serhii Toropov
Updated over a week ago

View repair orders

See the list of repair orders

Written by Serhii Toropov
Updated over a week ago

Select repair location

Switch between different repair locations

Written by Serhii Toropov
Updated over a week ago

Search repair orders

Find repair orders by keywords

Written by Serhii Toropov
Updated over a week ago

Filter repair orders

Set filters to find repair orders

Written by Serhii Toropov
Updated over a week ago

Add notes to a repair order

Enter text notes, select quick notes, take and attach pictures to repair orders

Written by Serhii Toropov
Updated over a week ago

Assign technician to repair order active phase

Change technician assigned to the active phase of repair orders

Written by Serhii Toropov
Updated over a week ago

Change repair order status

Select the status of repair orders

Written by Serhii Toropov
Updated over a week ago

Change repair order department

Written by Serhii Toropov
Updated over a week ago

Add services to repair orders

Written by Serhii Toropov
Updated over a week ago

Edit services in repair orders

Written by Serhii Toropov
Updated over a week ago

Reset the start date of repair order phases and services

Written by Serhii Toropov
Updated over a week ago

Manage repair order parts

Change the status of parts added to repair order

Written by Serhii Toropov
Updated over a week ago

Report and resolve repair problems

Written by Serhii Toropov
Updated over a week ago

Conventional Repair

Written by Serhii Toropov
Updated over a week ago

Generic Services

Written by Serhii Toropov
Updated over a week ago

Turn on manual send

Enable manual sending of outgoing messages

Written by Serhii Toropov
Updated over a week ago

View status

See the application version, device license, and update dates

Written by Serhii Toropov
Updated over a week ago

Resend data to Back Office

Written by Serhii Toropov
Updated over a week ago

Update application data

Download the latest version of the main database

Written by Serhii Toropov
Updated over a week ago

Update VIN data

Download the latest version of the VIN database

Written by Serhii Toropov
Updated over a week ago

I see a blank white screen when I open the app

Written by Serhii Toropov
Updated over a week ago