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ReconPro Mobile App
ReconPro Mobile App
Help articles on ReconPro mobile app for Android and iOS devices
99 articles in this collection
Written by
Serhii Toropov
Install mobile app
Find, download, and install ReconPro mobile app for Android devices
Written by
Serhii Toropov
Updated over a week ago
Mobile App Overview
Find out how ReconPro mobile app for Android and iOS devices looks and works in general
Written by
Serhii Toropov
Updated over a week ago
Register device
Enter registration code for ReconPro on your mobile device or mobile devices of your team members
Written by
Serhii Toropov
Updated over a week ago
Log in to the mobile app
Access ReconPro mobile app for Android and iOS devices with employee account created in the Back Office application
Written by
Serhii Toropov
Updated over a week ago
Customers
Add a customer
Create the list of retail customers in mobile app
Written by
Serhii Toropov
Updated over a week ago
Create a customer from a device contact
Add new customers by getting contact information from your device
Written by
Serhii Toropov
Updated over a week ago
Edit a customer
Change customer's name, type, and contact details
Written by
Serhii Toropov
Updated over a week ago
Set a default customer
Set one of your customers as default
Written by
Serhii Toropov
Updated over a week ago
Search for customers
Find customers by their name, address, email, and phone number
Written by
Serhii Toropov
Updated over a week ago
Add customer contacts
Add multiple contacts to wholesale customers
Written by
Serhii Toropov
Updated over a week ago
Edit customer contacts
Make changes to contacts added to wholesale customers
Written by
Serhii Toropov
Updated over a week ago
Select customer mode
Switch between Retail and Wholesale modes to create inspections and work orders either for retail customers or wholesale customers
Written by
Serhii Toropov
Updated over a week ago
Inspections
Create an inspection
Learn how to create inspections
Written by
Serhii Toropov
Updated over a week ago
Edit an inspection
Change inspection details, vehicle information, services price and quantity
Written by
Serhii Toropov
Updated over a week ago
Lot Walk
Add and approve multiple inspections on a single screen in a quick and simple way
Written by
Serhii Toropov
Updated over a week ago
Save inspections as draft or final
Create draft inspections with empty required fields or final inspections that cannot be saved until required fields are empty
Written by
Serhii Toropov
Updated over a week ago
Add inspection notes and photos
Enter text notes, take and attach pictures to inspections
Written by
Serhii Toropov
Updated over a week ago
Get inspection approval
Get customer’s signature as approval of your estimate
Written by
Serhii Toropov
Updated over a week ago
Get inspection approval service by service
Get customer's approval for each service in your estimate
Written by
Serhii Toropov
Updated over a week ago
Line-level approval of an inspection
Approve an inspection on a service-by-service basis
Written by
Serhii Toropov
Updated over a week ago
Line-level approval of multiple inspections
Approve multiple inspections on an inspection-by-inspection and a service-by-service basis
Written by
Serhii Toropov
Updated over a week ago
Change inspection customer
Select another customer for existing inspections
Written by
Serhii Toropov
Updated over a week ago
Email an inspection
Send inspections to customers by email
Written by
Serhii Toropov
Updated over a week ago
Search for inspections
Find inspections by number, customer name, and vehicle information
Written by
Serhii Toropov
Updated over a week ago
Filter inspections
Apply common or named filters to inspections
Written by
Serhii Toropov
Updated over a week ago
Answer inspection questions
Answer inspection questions from the question form assigned to the inspection type
Written by
Serhii Toropov
Updated over a week ago
Answer inspection questions with assigned services
Select question answers that automatically add assigned services to inspections
Written by
Serhii Toropov
Updated over a week ago
View and share an inspection
Generate inspection preview and use available sharing options on your device to print, send, or save inspection as a PDF file
Written by
Serhii Toropov
Updated over a week ago
Archive an inspection
Hide inspections that are no longer needed
Written by
Serhii Toropov
Updated over a week ago
Archive multiple inspections
Hide multiple inspections that are no longer needed
Written by
Serhii Toropov
Updated over a week ago
Create a work order from an inspection
Сreate a new work order by converting an existing inspection
Written by
Serhii Toropov
Updated over a week ago
Create work orders from multiple inspections
Select multiple approved inspections, and then create work orders from selected inspections in one tap
Written by
Serhii Toropov
Updated over a week ago
Add a supplement
Add inspection supplements that require customer approval
Written by
Serhii Toropov
Updated over a week ago
Email a supplement
Send inspection supplements by email to customers for approval
Written by
Serhii Toropov
Updated over a week ago
View a supplement
Generate preview of inspection supplement report
Written by
Serhii Toropov
Updated over a week ago
Add labor time services to inspections
Add labor time services to inspections and get actual labor time automatically calculated for particular panels and parts
Written by
Serhii Toropov
Updated over a week ago
Add parts services to inspections
Specify the parts which should be ordered to replace old or broken parts in serviced vehicle
Written by
Serhii Toropov
Updated over a week ago
Refresh inspection pictures
Update pictures attached to inspections by downloading them from Back Office
Written by
Serhii Toropov
Updated over a week ago
Work Orders
Edit a work order
Change work order details, vehicle information, services price and quantity
Written by
Serhii Toropov
Updated over a week ago
Create a work order
Create a new work order from scratch
Written by
Serhii Toropov
Updated over a week ago
Add work order notes and photos
Enter text notes, take and attach pictures to work orders
Written by
Serhii Toropov
Updated over a week ago
Save work orders as draft or final
Create draft work orders with empty required fields or final work orders that cannot be saved until required fields are empty
Written by
Serhii Toropov
Updated over a week ago
Create an invoice from a work order
Add new invoices based on existing work orders
Written by
Serhii Toropov
Updated over a week ago
Create an invoice from multiple work orders
Add an invoice that contains multiple work orders created for the same customer
Written by
Serhii Toropov
Updated over a week ago
Search work orders
Find work orders by number, customer name, and vehicle information
Written by
Serhii Toropov
Updated over a week ago
Filter work orders
Apply common filters to work orders
Written by
Serhii Toropov
Updated over a week ago
Change work order customer
Select another customer for existing work orders
Written by
Serhii Toropov
Updated over a week ago
Add labor time services to work orders
Add labor time services to work orders and get actual labor time automatically calculated for particular panels and parts
Written by
Serhii Toropov
Updated over a week ago
Add parts services to work orders
Specify the parts which should be ordered to replace old or broken parts in serviced vehicle
Written by
Serhii Toropov
Updated over a week ago
Approve a work order
Written by
Serhii Toropov
Updated over a week ago
Refresh work order pictures
Update pictures attached to work orders by downloading them from Back Office
Written by
Serhii Toropov
Updated over a week ago
Monitor work orders
Written by
Serhii Toropov
Updated over a week ago
Split work between multiple technicians
Assign multiple technicians to work orders and services with an even or an uneven work split
Written by
Serhii Toropov
Updated over a week ago
View and share work order printout
Generate work order preview and use available sharing options on your device to print, send, or save work order as a PDF file
Written by
Serhii Toropov
Updated over a week ago
Create work orders which type blocks identical VIN
Written by
Serhii Toropov
Updated over a week ago
Create work orders which type blocks identical services
Written by
Serhii Toropov
Updated over a week ago
Delete a work order
Remove work orders that are no longer needed
Written by
Serhii Toropov
Updated over a week ago
Invoices
Add an invoice
Create new invoices from existing work orders
Written by
Serhii Toropov
Updated over a week ago
Edit a draft invoice
Change invoice PO# and date; edit, attach and detach work orders
Written by
Serhii Toropov
Updated over a week ago
Attach and detach work orders in draft invoices
Add and remove work orders in the draft invoices
Written by
Serhii Toropov
Updated over a week ago
Add invoice notes and photos
Enter text notes, take and attach pictures to invoices
Written by
Serhii Toropov
Updated over a week ago
Change invoice PO#
Add or edit PO number in existing invoices
Written by
Serhii Toropov
Updated over a week ago
Change invoice customer
Select another customer for existing invoice
Written by
Serhii Toropov
Updated over a week ago
View an invoice
Generate invoice preview and save invoice as a PDF file
Written by
Serhii Toropov
Updated over a week ago
Email an invoice
Send invoices to customers by email
Written by
Serhii Toropov
Updated over a week ago
Search invoices
Find invoices by number, PO#, customer name, and vehicle information
Written by
Serhii Toropov
Updated over a week ago
Filter invoices
Apply common filters to invoices
Written by
Serhii Toropov
Updated over a week ago
Get invoice approval
Take customer’s signature as approval for your invoice
Written by
Serhii Toropov
Updated over a week ago
Pay an invoice
Make invoice payments by credit card
Written by
Serhii Toropov
Updated over a week ago
Get approval for multiple invoices
Select multiple invoices and get customer approval
Written by
Serhii Toropov
Updated over a week ago
Apply Cash/Check payment to invoices
Written by
Serhii Toropov
Updated over a week ago
Apply PO/RO payment to invoices
Written by
Serhii Toropov
Updated over a week ago
Void an invoice
Mark invoices as void to cancel incomplete or incorrect invoices
Written by
Serhii Toropov
Updated over a week ago
Service Requests
View service requests
See the list of service requests
Written by
Serhii Toropov
Updated over a week ago
Search service requests
Find service requests by keywords
Written by
Serhii Toropov
Updated over a week ago
Filter service requests
Set filters to find service requests
Written by
Serhii Toropov
Updated over a week ago
Create inspections from service requests
Create a new inspection from an existing service request
Written by
Serhii Toropov
Updated over a week ago
Create work orders from service requests
Create a new work order from an existing service request
Written by
Serhii Toropov
Updated over a week ago
Monitor
View repair orders
See the list of repair orders
Written by
Serhii Toropov
Updated over a week ago
Select repair location
Switch between different repair locations
Written by
Serhii Toropov
Updated over a week ago
Search repair orders
Find repair orders by keywords
Written by
Serhii Toropov
Updated over a week ago
Filter repair orders
Set filters to find repair orders
Written by
Serhii Toropov
Updated over a week ago
Add notes to a repair order
Enter text notes, select quick notes, take and attach pictures to repair orders
Written by
Serhii Toropov
Updated over a week ago
Assign technician to repair order active phase
Change technician assigned to the active phase of repair orders
Written by
Serhii Toropov
Updated over a week ago
Change repair order status
Select the status of repair orders
Written by
Serhii Toropov
Updated over a week ago
Change repair order department
Written by
Serhii Toropov
Updated over a week ago
Add services to repair orders
Written by
Serhii Toropov
Updated over a week ago
Edit services in repair orders
Written by
Serhii Toropov
Updated over a week ago
Reset the start date of repair order phases and services
Written by
Serhii Toropov
Updated over a week ago
Manage repair order parts
Change the status of parts added to repair order
Written by
Serhii Toropov
Updated over a week ago
Report and resolve repair problems
Written by
Serhii Toropov
Updated over a week ago
Features
Conventional Repair
Written by
Serhii Toropov
Updated over a week ago
Generic Services
Written by
Serhii Toropov
Updated over a week ago
Settings
Turn on manual send
Enable manual sending of outgoing messages
Written by
Serhii Toropov
Updated over a week ago
Status
View status
See the application version, device license, and update dates
Written by
Serhii Toropov
Updated over a week ago
Resend data to Back Office
Written by
Serhii Toropov
Updated over a week ago
Update application data
Download the latest version of the main database
Written by
Serhii Toropov
Updated over a week ago
Update VIN data
Download the latest version of the VIN database
Written by
Serhii Toropov
Updated over a week ago
Troubleshooting
I see a blank white screen when I open the app
Written by
Serhii Toropov
Updated over a week ago