AMT Help Center

ReconPro Mobile App

Help articles on ReconPro mobile app for Android and iOS devices

Install mobile app

Mobile App Overview

Register device

Log in to the mobile app

Quick Actions (Overview)

Create a customer from a device contact

Edit a customer

Set a default customer

Search for customers

Add customer contacts

Edit customer contacts

Select customer mode

Create an invoice

Edit a draft invoice

Attach and detach work orders in draft invoices

Add invoice notes and photos

Change invoice PO#

Change invoice customer

View an invoice

Email an invoice

Search invoices

Filter invoices

Get invoice approval

Get approval for multiple invoices

Apply Cash/Check payment to invoices

Apply PO/RO payment to invoices

Void an invoice

Service Requests

View service requests

Search service requests

Filter service requests

Create inspections from service requests

Create work orders from service requests

Checking for service request duplicates

View repair orders

Select repair location

Search repair orders

Filter repair orders

Add notes to a repair order

Assign technician to repair order active phase

Change repair order status

Change repair order department

Add services to repair orders

Edit services in repair orders

Reset the start date of repair order phases and services

Manage repair order parts

Report and resolve repair problems

Conventional Repair

Generic Services (Clarification)

Turn on manual send

Resend data to Back Office

Update application data

Update VIN data

Troubleshooting

I see a blank white screen when I open the app