Repair360 and ReconPro

Find, download, and install ReconPro mobile app for Android devices

Install Mobile App Andoid

Find out how ReconPro mobile app for Android and iOS devices looks and works in general

Mobile App Overview

Enter registration code for ReconPro on your mobile device or mobile devices of your team members

Register device

Access ReconPro mobile app for Android and iOS devices with employee account created in the Back Office application

Log in to the mobile app

Quick Actions (Overview)

Help articles on ReconPro mobile app for Android and iOS devices

ReconPro Mobile App

Create the list of retail customers in mobile app

Add A Retail Customer From App

Add new customers by getting contact information from your device

Create a customer from a device contact

Change customer's name, type, and contact details

Edit a customer

Set a default customer

Find customers by their name, address, email, and phone number

Search for customers

Add multiple contacts to wholesale customers

Add customer contacts

Make changes to contacts added to wholesale customers

Edit customer contacts

Switch between Retail and Wholesale modes to create inspections and work orders either for retail customers or wholesale customers

Select customer mode

Customers

Create an inspection

Create draft inspections with empty required fields or final inspections that cannot be saved until required fields are empty

Save inspections as draft or final

Enter text notes, take and attach pictures to inspections

Add inspection notes and photos

Get customer’s signature as approval of your estimate

Get inspection approval

Get customer's approval for each service in your estimate

Get inspection approval service by service

Approve an inspection on a service-by-service basis

Line-level approval of an inspection

Approve multiple inspections on an inspection-by-inspection and a service-by-service basis

Line-level approval of multiple inspections

Select another customer for existing inspections

Change inspection customer

Email an inspection

Find inspections by number, customer name, and vehicle information

Search for inspections

Apply common or named filters to inspections

Filter inspections

Answer inspection questions from the question form assigned to the inspection type

Answer inspection questions

Select question answers that automatically add assigned services to inspections

Answer inspection questions with assigned services

Generate inspection preview and use available sharing options on your device to print, send, or save inspection as a PDF file

View and share an inspection

Hide inspections that are no longer needed

Archive an inspection

Hide multiple inspections that are no longer needed

Archive multiple inspections

Сreate a new work order by converting an existing inspection

Create a work order from an inspection

Select multiple approved inspections, and then create work orders from selected inspections in one tap

Create work orders from multiple inspections

Add inspection supplements that require customer approval

Add a supplement

Send inspection supplements by email to customers for approval

Email a supplement

Generate preview of inspection supplement report

View a supplement

Add labor time services to inspections and get actual labor time automatically calculated for particular panels and parts

Add labor time services to inspections

Specify the parts which should be ordered to replace old or broken parts in serviced vehicle

Add parts services to inspections

Update pictures attached to inspections by downloading them from Back Office

Refresh inspection pictures

Inspections

Change work order details, vehicle information, services price and quantity

Edit a work order

Create a work order

Enter text notes, take and attach pictures to work orders

Add work order notes and photos

Create draft work orders with empty required fields or final work orders that cannot be saved until required fields are empty

Save work orders as draft or final

Add new invoices based on existing work orders

Create an invoice from a work order

Add an invoice that contains multiple work orders created for the same customer

Create an invoice from multiple work orders

Find work orders by number, customer name, and vehicle information

Search work orders

Filter work orders

Select another customer for existing work orders

Change work order customer

Add labor time services to work orders and get actual labor time automatically calculated for particular panels and parts

Add labor time services to work orders

Add parts services to work orders

Approve a work order

Update pictures attached to work orders by downloading them from Back Office

Refresh work order pictures

Monitor work orders

Assign multiple technicians to work orders and services with an even or an uneven work split

Split work between multiple technicians

Generate work order preview and use available sharing options on your device to print, send, or save work order as a PDF file

View and share work order printout

Create work orders which type blocks identical VIN

Create work orders which type blocks identical services

Remove work orders that are no longer needed

Delete a work order

Work Orders

Create new invoices from existing work orders

Create an invoice from existing Work Orders

Create an invoice

Change invoice PO# and date; edit, attach and detach work orders

Edit a draft invoice

Add and remove work orders in the draft invoices

Attach and detach work orders in draft invoices

Enter text notes, take and attach pictures to invoices

Add invoice notes and photos

Add or edit PO number in existing invoices

Change invoice PO#

Select another customer for existing invoice

Change invoice customer

Generate invoice preview and save invoice as a PDF file

View an invoice

Email an invoice

Find invoices by number, PO#, customer name, and vehicle information

Search invoices

Filter invoices

Take customer’s signature as approval for your invoice

Get invoice approval

Pay an invoice

Select multiple invoices and get customer approval

Get approval for multiple invoices

Apply Cash/Check payment to invoices

Apply PO/RO payment to invoices

Mark invoices as void to cancel incomplete or incorrect invoices

Void an invoice

Invoices

View service requests

Search service requests

Filter service requests

Checking for service request duplicates

Service Requests

View repair orders

Switch between different repair locations

Select repair location

Search repair orders

Filter repair orders

Enter text notes, select quick notes, take and attach pictures to repair orders

Add notes to a repair order

Change technician assigned to the active phase of repair orders

Assign technician to repair order active phase

Change repair order status

Change repair order department

Add services to repair orders

Edit services in repair orders

Reset the start date of repair order phases and services

Change the status of parts added to repair order

Manage repair order parts

Monitor

Generic Services (Clarification)

Features

Enable manual sending of outgoing messages

Turn on manual send

Settings

See the application version, device license, and update dates

View status

Resend data to Back Office

Download the latest version of the main database

Update application data

Download the latest version of the VIN database

Update VIN data

Status

I see a blank white screen when I open the app

Troubleshooting

Privacy Policy

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