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Service Requests
View information on vehicle recalls in service requests
View information on vehicle recalls in service requests
Serhii Toropov avatar
Written by Serhii Toropov
Updated over a week ago

You can see whether vehicles in service requests have ever been recalled, as well as view detailed information on each recall.

Note The Recall icon is shown for service requests which vehicle has been recalled.

Required Subscriptions

  • Features: Dealer Package - Recall

Important! Recalls are shown for service requests if the Recall Info check box is selected on the General Settings tab of service request type. 

To see vehicle recalls

  • On the Service Requests screen, tap a service request with the Recall icon, and then tap Summary

  • On the Service Request screen, tap the Vehicle section, and then on the Vehicle Info screen, scroll down the screen, and tap Recalls field. 

  • On the Recalls screen, tap a recall which details you want to see. 

Note You can also see recalls by tapping the Recalls field on the Vehicle screen while editing a service request.

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