Click the Menu icon, click Monitor, and then click Repair Orders.
On the Repair Orders page, click the order number link.
On the Repair Order detail view, in the Repair Order Details section, click the Notes link.
In the Notes dialog box, enter the text that you want, and then click Add.
Note The most recent notes added either in the Back Office application or in mobile app are displayed next to the Notes link.
Tip Click the Notes link to see who and when added the repair order notes.