View information on vehicle recalls in service requests

Now you can see whether a vehicle in service requests has ever been recalled, as well as view detailed information on each safety recall.

Required Subscriptions

  • Features: Dealer Package - Recall

Important! Recalls are shown for service requests if the Recall Info check box is selected on the General Settings tab of service request type. 

The Recalls icon appears when you point to a service request in the list or click a service request to see its details.

  • To see the details of vehicle recalls, click the Recalls icon.
  • To generate the Active Recalls report, on the Reports tab, click Active Recalls.

Search service requests by vehicle owner

We have added the Owner filter to the Search pane of the Service Requests page, so now you can find service requests created for vehicles of particular owners. 

Important! This filter shows service requests with vehicle owners entered in mobile app only.

Search inspections by vehicle owner

We have added the Owner filter to the Search pane of the Inspections page, so now you can find inspections created for vehicles of particular owners. 

Important! This filter shows inspections with vehicle owners entered in mobile app only.

Filter the Services Revenues report by customer, team, and area

We have added the Customer, the Area, and the Team options to the Search pane of the Service Revenues report, so now you can filter search results by a particular customer, area, and team.

Showing invoice amount split per technician on the Technician Commissions (New) report

We have added invoice amount split to the Technician Commissions (New) report so now you can see invoice amount (Gross and Net) from which the commissions of a particular technician were calculated.  

For example, if invoice amount is $125.00, but it was split evenly between two technicians, you will see that commissions of each technician were calculated from $62.50.

Previous < > Next 

Did this answer your question?