Ignoring closed service requests when checking for duplicates

We have added the Ignore closed service requests check box to the Check for Duplicates setting in service request types to allow creating new service requests when duplicates are found among closed service requests.

Fixed-size print template editor for service requests

You can now use fixed-size template editor to create print template configurations that display data either as text or as QR codes on service request printouts of a required size.

Required Subscriptions:

  • Feature: Print Management
  • Print Package: Custom Editable Template Package

Search monitored word orders in Completed status

We have added the Named Filter setting to the Search pane of the Work Orders page, so now you can select the Monitor - Completed option to find monitored work orders in the Completed status.

Showing employee address in the header of inspection printout

We have added the Show employee address in header option to the Header section of inspection print template configurations so now you can configure showing technician address instead of company address or client address in the inspection printout header. 

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