If you log in to your Back Office for the first time, please find the registration email that we sent to you after creating your user account. 

  • Click the Complete the registration process link.
  • In the Please enter your password dialog box, type your password in the New Password box, type your password again in the Confirm New Password box, and then click Submit.
  • In the Login dialog box, enter your email address, type your password, and then click Login.

Next time you want to log in to the Back Office application, enter your Back Office URL in the address bar of your browser, and then enter your credentials in the Login dialog box. 

Tip If you lost your Back Office URL, you can click the Complete the registration process link in the registration email again or find it in mobile app by tapping Go to Back Office on the Status screen.

Did this answer your question?