You can make a list of departments and assign them to phases so that when a repair order moves from one phase to another, it also automatically moves from one department to another.

  • On the Monitor tab, click Repair Locations, and then on the Repair Locations page, click the Departments link in the Departments column next to the appropriate repair location. 
  • On the Departments page, click Add on the toolbar.
  • In the Department dialog box, enter the appropriate settings, and then click OK.  
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