ReconPro back office

Help articles on ReconPro back office application

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225 articles in this collection
Written by Serhii Toropov
Inspection Types

Add insurance information form to inspection types

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Updated over a week ago

Add an inspection visual form with a custom image

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Assign inspection type to work order types

Specify the types of work orders that can be created from inspections of the given type
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Updated over a week ago

Turn on team sharing for inspection types

Allow technicians to manage inspections created by other technicians from their team
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Updated over a week ago

Turn on showing inspection services grouped by types

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Turn on approving inspections on mobile device

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Updated over a week ago

Turn on sending inspection pictures attached to email

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Updated over a week ago

Turn on group approval

Enable the Group Approval setting to configure inspection type for the Lot Walk feature
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Updated over a week ago

Assign question forms to inspection types

Turn on the Questions screen for inspections of particular type
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Updated over a week ago

Configure inspection wizard settings

Define which wizard steps must be shown, and in which order
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Configure inspection vehicle info settings

Define which fields are visible on the inspection Vehicle Info screen, which of them are required, and in which order they are shown
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Updated over a week ago

Configure inspection claim info settings

Define which fields are visible on the inspection Claim screen, which of them are required, and in which order they are shown
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Updated over a week ago

Configure visual inspections

Assign visual form to inspection type
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Updated over a week ago
Monitor

Add a repair location

Create a new repair location
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Updated over a week ago

Edit a repair location

Update an existing repair location
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Updated over a week ago

Delete a repair location

Remove an existing repair location
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Enter repair location settings

Specify repair location settings while creating or editing a repair location
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Updated over a week ago

Search repair locations

Find repair locations by status or name
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Add a phase

Create a new phase
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Edit a phase

Change phase settings
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Delete a phase

Remove an existing phase
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Set the order of phases

Change the order in which phases are displayed in repair orders
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Updated over a week ago

Enter phase settings

Specify phase settings when you create or edit a phase
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Add a phase task

Create a new task for a phase
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Updated over a week ago

Edit a phase task

Modify an existing task within a phase
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Updated over a week ago

Delete a phase task

Remove an existing task from a phase
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Updated over a week ago

Assign services to phases

Associate services with particular repair location phases
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Updated over a week ago

Add a repair location client

Assign clients to repair locations
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Updated over a week ago

Delete a repair location client

Unassign clients from repair locations
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Updated over a week ago

Add a repair location manager

Assign managers to repair locations
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Updated over a week ago

Delete a repair location manager

Unassign managers from repair locations
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Updated over a week ago

Enter user settings for repair location

Hide repair order data and functionality from client users
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Updated over a week ago

Add a repair location department

Create a new department within a repair location
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Updated over a week ago

Edit a repair location department

Modify an existing department within a repair location
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Updated over a week ago

Delete a repair location department

Remove an existing department from a repair location
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Updated over a week ago

Enter settings of repair location department

Specify settings when you create or edit a repair location department
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Updated over a week ago

Set a default repair location department

Set a department as default within a repair location
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Set the order of repair location departments

Reorder repair location departments
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Updated over a week ago
QuickBooks Troubleshooting

Common Issues

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“This application does not have permission to access this QuickBooks company data file” or “The QuickBooks user has denied access”

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Updated over a week ago

Can’t Open QuickBooks: QuickBooks already has a company file open

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Updated over a week ago

This application has not accessed this QuickBooks company data file before

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Updated over a week ago

Grant QuickBooksExporter additional permissions in the Program Compatibility Troubleshooter

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Updated over a week ago

Issues related to the “BeginSession” method

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Updated over a week ago

The application trying to connect to QuickBooks is not supported while multiple instances of QuickBooks are running.

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Updated over a week ago

Unauthorized 401

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Modal Dialogue Box Error

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There was an error when converting the quantity “1” in the field “[name]”. QuickBooks error message: You cannot set the quantity for items of this type.

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Updated over a week ago

Vendor (or Employee, or Customer) is already using this name

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Services have the same name

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Duplicate client name

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Cannot register sdkevent.dll

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Updated over a week ago