Repair Order

Work order which progress can be monitored from service to service and from phase to phase. If you want to track the completion of work orders you need to turn on the appropriate settings on the work order type level. See also: work order 

Retail Client

Customer that has one vehicle to service once or from time to time. See also: client, wholesale client 

Sales Person

Client user’s role that lets service advisors log in to customer’s Back Office and see the report on their commissions. See also: service advisor

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