We have implemented the ‘Vendor Connect’ feature in the ReconPro mobile app, so now vendor technicians can:
Tap the ‘Vendor Connect’ menu item on the ‘Home’ screen
Select a client location to which they want to connect
Search for repair orders by VIN/Stock# or open the list of all available repair orders
See repair orders only if there is at least one vendor service in the active phase
See only active services i.e. not pending, refused, skipped, completed, etc.
Start, stop, complete services and see notes
Note If there is at least one repair order with services assigned to the vendor, there will be a red counter badge on the ‘Vendor Connect’ menu item and customer locations.
Important ‘Service Level Only’ option must be selected for ‘Work Status Tracking’ phase setting
Selecting location for ‘RO Search’ and ‘Inspections’ quick actions
You can now see the current repair location and select another repair location when you use the following quick actions: