You can specify the day of the week and the period after repair order start when repair order priority must be automatically changed to ‘High’. 

  • On the Company tab, click Work Order Types, and then on the Work Order Types page, click Edit next to the appropriate work order type.
  • In the Work Order Type dialog box, on the Monitor tab, select the Priority Auto-Adjustment check box, enter the number of days in the Threshold box, select the check box next to the appropriate week days, and then click OK.

For example, if the threshold is 10 days and the weekday is Monday, then every Monday the program will automatically change the priority of open repair orders to ‘High’ if they were started more then 10 days ago.

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