You can define whether mobile app users can add specific services to work orders by selecting the appropriate setting on the work order type level.

  • On the Work Order Types page, click the Wizard link next to the appropriate work order type.
  • On the Work Order Wizard page, click the Services link in the Form column.
  • On the Services page, click Allow or Deny in the Adding column next to the appropriate service, and then click Update.

For example, if a work order type is assigned to a service package with three services, one of which cannot be added...

...when you create a work order of this type you will be able to add only two services out of three.

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