AutoMobile Technologies, Inc

You can define whether technicians can close service requests in the mobile app.&nbsp;

In the Service Request Type dialog box, click the Mobile Settings tab, click Yes next to the Allow to close service request option, and then click OK.

- In the Service Request Type dialog box, click the Mobile Settings tab, click Yes next to the Allow to close service request option, and then click OK.

Now, when you tap a service request of this type, you can see the ‘Close’ action.&nbsp;

To prevent closing service requests&nbsp;

In the Service Request Type dialog box, click the Mobile Settings tab, click No next to the Allow to close service request option, and then click OK.

- In the Service Request Type dialog box, click the Mobile Settings tab, click No next to the Allow to close service request option, and then click OK.

Now, when you tap a service request of this type, you cannot see the ‘Close’ action.&nbsp;