You can assign work order types to service request types so that when you create work orders from service requests you can select one of the assigned work order types. 

  • In the Service Request Type dialog box, click the WO Types tab, move the appropriate work order types from the Available Order Types box to the Assigned Order Types box, and then click OK

Note If you do not assign any work order type to service request types, all work order types will be displayed in the mobile app. 

When you create a work order from service requests of this type you will see the assigned work order types on the Work Order Types screen. 

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