Turn on showing service request check-in
Serhii Toropov avatar
Written by Serhii Toropov
Updated over a week ago

You can enable the ‘Check-In’ option that registers the time when you start working on a service request.

  • In the Service Request Type dialog box, select the Show Check-In checkbox, and then click OK

When you tap a service request of this type, you will see the ‘Check-In’ action. If you tap the ‘Check-In’ action, the check-in time will be logged. When you tap a checked-in service request, you will see the ‘Undo Check-In’ action. If you tap the ‘Undo Check-In’ action, the check-in time will be reset. 

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