Skip to main content
All CollectionsReconPro Classic Back OfficeService Request Types
Set an arbitration window for service requests
Set an arbitration window for service requests
Written by Allie Ray
Updated over a week ago

You can specify the period within which the vehicle must be inspected and returned to the seller if any problems are found.

Note ‘Arbitration Window’ value is used for the automatic calculation of the vehicle arbitration date in service requests. 

  • In the Service Request Type dialog box, enter the appropriate value (in days) in the Arbitration Window box, and then click OK

For example, ‘Arbitration Window’ of the service request type is 15 days. When you create a service request of this type, its ‘Arbitration Date’ is automatically calculated as service request date plus the arbitration window period. 

Did this answer your question?