You can turn on the Auto-Assign Tech from Start phase setting in the Back Office application so that when a technician starts a phase or service in the mobile app, this technician will be automatically assigned to this phase or service
On the Monitor tab, click Repair Locations, and then on the Repair Locations page, click the Phases link in the Phases column next to the appropriate repair location.
On the Phases page, click Edit next to the appropriate phase.
Select the Start Service Required check box, the Auto-Assign Tech from Start phase setting, and then click OK.
Now when a technician starts a service or phase (depends on the Do Not Track Individual Service Statuses setting), it is automatically assigned to this technician.
Note Services assigned to a default technician will not be auto-assigned to technicians that start them.