Company that has a fleet of vehicles to service often or on a regular basic. See also: client, retail client 

User’s role that provides access to some operational and reporting data only.

User’s role that provides read-only access to some operational and reporting data.

An entity created for technicians to see what work they need to do. It may contain information about the owner or customer, vehicle details, and a list of services to perform. Users can convert a work order into an invoice. Monitored work orders are called “repair orders”. See also: repair order