You can define whether default damages or custom damages will be shown on the Visual screen when you add damages to inspections of a particular type.
On the Company tab, click Inspection Types, and then on the Inspection Types page, click Edit next to the appropriate inspection type.
In the Inspection Type dialog box, select the Default option or the Custom option in the Visual Damages box, and then click OK.
Ask your team to update the main database on their mobile devices.
For example, if the Custom option is selected, custom damages will be shown when you add damages to the visual form.