A generic service is a service with a generalized name that you can clarify when adding this service to inspections and work orders. One generic service can replace multiple services of the same kind and help you avoid a long list of typical services. 

For example, if your service list includes such services as “R&I Bumper”, “R&I Wheel”, “R&I Hood”, etc., you can replace them by creating just one generic service “R&I”. When you add this generic service to inspections and work orders, it can be automatically renamed based on your clarification, that is typing a clarification text or selecting a vehicle part.

If you face any problems during the repair process either on phase level or service level, you can report them so that the work cannot be continued until the problems are resolved. 

Tip Learn more about repair problems reporting

You can select a vehicle part in the Vehicle Part field of the Add New Service dialog box when adding a service with the Money price type in the Repair Order detail view. 

If part services and labor services are configured as generic, they are displayed on the Parts Management page according to their clarification settings. 

If services are configured as generic, they are displayed in the Repair Order details view according to their clarification settings.

We have added the Check In button to the Started / Completed column on the phase level, so that you can easily indicate which repair order phases are checked out. 

You can now easily indicate whether repair orders are in the On Hold status both on the Repair Orders page and in the Repair Order detail view.

You can now search for repair orders by the following parameters: