Scheduling settings primarily define the start time, end time, and duration of time slots on the service request time picker.
Required Subscriptions
Features: Service Requests Calendar
On the Scheduling Settings page, you can add and edit scheduling settings.
To add scheduling settings, click Add on the toolbar, enter settings in the Scheduling Setting dialog box, and click OK.
To modify scheduling settings, click Edit, change settings in the Scheduling Setting dialog box, and click OK.
In the Scheduling Setting dialog box, you can enter the following settings:
Business Start Hour
Business End Hour
Default Appointment Duration (minutes)
Default Repair Time (hours)
For example, if Business Start Hour is 6:00 AM, Business End Hour is 8:00 PM, and Default Appointment Duration is 30 minutes, then time slots in the Time Picker of service request appointments start at 6:00 AM, end at 8:00 PM, and have a 30-minute interval.
Business Start Hour and Business End Hour also define the start and the end of the working day on the Scheduler view.